Privacy Policy
Last updated: January 2026
Introduction
Underwood K9 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dog training services.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you contact us, book services, or create an account, we may collect personally identifiable information such as your name, email address, phone number, mailing address, and information about your dog(s).
Payment Information
We use Stripe to process payments. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your full credit card number or CVV. Stripe's privacy policy can be found at https://stripe.com/privacy.
Analytics Data
We use Google Analytics to collect information about how visitors use our website. This includes information such as your IP address (anonymized), browser type, device type, pages visited, time spent on pages, and referring website. Google Analytics uses cookies to collect this information. You can learn more about Google's privacy practices at https://policies.google.com/privacy.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, operate, and maintain our services
- To process transactions and send related information
- To communicate with you about appointments, services, and promotions
- To respond to your inquiries and provide customer support
- To improve our website and services
- To send marketing and promotional communications (with your consent)
- To detect, prevent, and address technical issues or fraud
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
We may employ third-party companies and services to facilitate our services:
- Stripe: For payment processing
- Google Analytics: For website analytics and performance monitoring
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt-out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: underwoodk9@gmail.com
- Phone: (513) 525 3307
- Address: 1785 IN-101, Milan, IN 47031